Get in Touch

Have a question before you buy? Want help choosing the right gazebo, pergola, sauna, or outdoor structure for your space? Our team at MyYardHaven is happy to help.

Reach us at contact@myyardhaven.com or call +1 (855) 683-4892 during business hours.

We are here to help. Whether you have a question about a product, need help with your order, or want to discuss a return, our customer service team is ready to assist you."

📧 Email

contact@myyardhaven.com
We respond to all emails within 1–2 business days.

📞 Phone

+1 (855) 683-4892
Available Monday–Friday, 9AM–5PM EST

🏠 Address

MyYardHaven
30 N Gould St
Sheridan, WY 82801
United States

Order Support

When contacting us about an existing order, please have the following ready to help us assist you faster:

Your order number (found in your confirmation email)
The email address used to place the order
A brief description of your question or issue

Track Your Order

Once your order ships, you will receive a confirmation email with your tracking number. You can track your shipment directly on the carrier's website. If you have not received tracking information within 3 business days of ordering, please contact us.

Returns & Refunds

We accept returns within 30 days of delivery for eligible unused items in original packaging. All approved returns are subject to a 20% restocking fee. Return shipping costs are the customer's responsibility. To initiate a return, contact us first — do not ship items back without a Return Merchandise Authorization (RMA) number. See our full Refund Policy for details.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed
Federal Holidays: Closed

Shop Our Collections

Browse our full range of premium outdoor products: